More than one business?

If you are an entrepreneur or business starter, you’ll have some common traits; ambitious, driven, calculated risk takers, adaptability, resilience, strong work ethic, networking, and continuous learning – to name a few. And often, you’ll have more than one...

Clever call diversion for business

A manufacturing factory in Auckland runs from 8am to 5pm, five days a week, with a team of three in the office and five in the factory. Can you believe they were still using call diversion in this day and age? Wait, what? You didn’t know that there was a better...

Sole traders answering their phone 24/7

Plumbers, electricians, security businesses, health care providers, IT support, towing, or roadside assistance. They all have something in common – to stay competitive, they must be contactable 24/7. It’s a great strategy – always be available so your customers know...

What is VoIP and who uses this technology?

VoIP can be a replacement for a traditional telephone service, as it sends and receive calls over the internet. It uses a wireless or wired connection for phone calls as opposed to using a cell phone service or landline phone company. In other words, you get all the...

Should your business switch to a Cloud PBX?

A number of businesses are switching over to Cloud PBX for their telephone needs. This is a communications system that doesn’t require a bunch of expensive equipment, and yet can still handle the communications needs of a business. What is a Cloud PBX? Cloud PBX...

What is a VoIP number?

Businesses seldom use fixed landlines anymore, because it’s simply not practical. The cost of putting in a landline, not to mention the expense of installation and added equipment, makes it a drain on the business’ bottom line. What a lot of companies are doing...